Terms & Conditions

Welcome to the P. G. Martin Australian website, operated by Piyadi Nimalasiri (ABN 41587961017) ("we", "us" and "our") at www.pgmartin.com.au ("Website"). Below, you’ll find the terms and conditions("Terms") that govern your use of the Website.

Website Usage Terms

Please read these Terms carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website immediately.

We reserve the right to review and change any of the Terms by updating this page at our sole discretion. Any changes to the Terms take immediate effect from the date of their publication. However, prior orders will not be affected. It's your responsibility to review the latest terms, as continued use of the website indicates your acceptance of any modifications.

Contact Information

For any queries, feedback, or notices regarding these terms, reach out to us via:

• Email: hello@pgmartin.com.au

Important Information

Our products come with guarantees under Australian Consumer Law. However, to the extent allowed by law:

• We disclaim all warranties (express or implied) related to your purchase, our website’s operation, and its materials.
• We are not liable for losses, damages, or costs arising from these terms or your use of the website.
• Our liability is limited to the price of the purchased product.

By using our website, you consent to us sharing your personal information with affiliates and service providers for business operations.

Registration to use the Purchase Services

In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including:

Email address

Mailing address

Telephone number

Password

Name

Date of Birth

You warrant that any information you give us in the course of completing the registration process will always be accurate, correct and up to date.

Once you have completed the registration process, you will be a registered member of the Website (Member) and agree to be bound by the Terms. As a member you will be granted immediate access to the Purchase Services. You may not use the Purchase Services and may not accept the Terms if: you are not of legal age to form a binding contract with us; or you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services.

Your Obligations as a Member

As a member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by:

• the Terms;
• any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
• you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services;
• any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify us of any unauthorized use of your password or email address or any breach of security of which you have become aware;
• access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of us providing the Purchase Services;
• you will not use the Purchase Services or Website for any illegal and/or unauthorized use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Website;
• you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by us for any illegal or unauthorized use of the Website;
• and you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited.

Communication

By using our website, you accept that we primarily communicate with you electronically via email.

Purchase of Products and Returns Policy

In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (Purchase Price).

Payment of the Purchase Price may be made through Stripe (Payment Gateway Provider). In using the Purchase Services, you warrant that you have familiarized yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Following payment of the Purchase Price being confirmed by us, you will be issued with a receipt to confirm that the payment has been received and us may record your purchase details for future use.

We may, at our sole discretion, provide a refund on the return of the Products within 30 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause.

Delivery

You acknowledge that the Purchase Services offered by us integrate delivery (Delivery Services) through the use of third party delivery companies (Delivery Service Providers).

In providing the Purchase Services, we may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that we are not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.

In the event that an item is lost or damaged in the course of the Delivery Services, we ask that you: contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and inform us by sending an email to hello@pgmartin.com.au outlining in what way the Products were damaged in transit so we are able to determine if the Delivery Service Provider should be removed from Purchase Services.

Warranty

Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure(Warranty).

You may make a claim under this clause (Warranty Claim) for material defects and workmanship in the Products within the mentioned warranty period from the date of purchase (Warranty Period).

In order to make a Warranty Claim during the Warranty Period, you must provide proof of purchase to us showing the date of purchase of the Products, provide a description of the Products and the price paid for the Products by sending written notice to us by email at hello@pgmartin.com.au.

Where the Warranty Claim is accepted then we will, at our sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim.

The Warranty shall be the sole and exclusive warranty granted by us and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this warranty relates.

All implied warranties including the warranties of merchantability and fitness for use are limited to the Warranty Period.

The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction.

Copyright and Intellectual Property

The Website, the Purchase Services and all of the related products of ours are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (Content) are owned or controlled for these purposes, and are reserved by us and our contributors.

We retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you: the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of us; or the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).

You may not, without the prior written permission of ours and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third-party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.

Privacy

We take your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to our Privacy Policy, which is available on the Website.

Product Description & Availability

We strive for accuracy in product descriptions, measurements, and visuals, but variations may occur. If discrepancies impact your order, we will notify you. Colors may appear differently due to screen settings.

While we aim to fulfill orders, product availability is not guaranteed. If an item becomes unavailable after your purchase, we will issue a refund promptly. Some products listed online may not be available in physical stores, and vice versa.

Pricing

Prices are in Australian dollars and include GST.

• Online prices apply only to website purchases.
• We strive for accuracy but may correct pricing errors. Before charging more than the displayed price, we will notify you and provide an option to cancel.
• Prices may change without notice.
• The total cost includes product price plus delivery fees, clearly outlined at checkout.

Promotions

Discounted prices apply only to specified items and cannot be combined with other promotions or vouchers. Items on sale are available at reduced prices only while stocks last, with no rain-checks.

Placing an Order

Orders are open to Australian residents with payment authority.

• Submitting an order is an offer to buy, subject to our acceptance and product availability.
• Order confirmation is sent via email but is finalized only upon dispatch or notification of pickup availability.
• Ownership of products transfers upon order confirmation and full payment, with the risk shifting upon delivery or collection.

Payment, Privacy & Security

We accept major credit/debit cards, PayPal, Humm, AfterPay, ZIP, Apple Pay, and P.G Martin Gift Cards (Australia only).

• Secure payment processing is conducted via Shopify Pay.
• We use SSL encryption and do not store credit card details.
• For more on personal data handling, see our Privacy Policy.

General Disclaimer

You acknowledge that we do not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms.

We will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website. Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded. Subject to this clause, and to the extent permitted by law: all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and we will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.

Use of the Website, the Purchase Services, and any of the products of ours (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of ours are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of ours including any third party where the Delivery Services are made available to you make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of ours) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:

• failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
• the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website);
• costs incurred as a result of you using the Website, the Purchase Services or any of the Products;
• the Content or operation in respect to links which are provided for the User's convenience;
• any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or
• any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct.

Limitation of Liability

Our total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of ours is the resupply of information or Purchase Services to you.

You expressly understand and agree that us, our affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.

We are not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of ours, by third parties or by any of the Purchase Services offered by us.

You acknowledge that we do not provide the Delivery Services to you and you agree that we will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services.

Termination of Contract

The Terms will continue to apply until terminated by either you or by us as set out below.

If you want to terminate the Terms, you may do so by: notifying us at any time; and closing your accounts for all of the Purchase Services which you use, we have made this option available to you.

Your notice should be sent, in writing, to us via email to hello@pgmartin.com.au

We may at any time, terminate the Terms with you if:

• you have breached any provision of the Terms or intend to breach any provision;
• we are required to do so by law;
• the partner with whom we offered the Purchase Services to you has terminated its relationship with us or ceased to offer the Purchase Services to you;
• we are transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or
• the provision of the Purchase Services to you by us is, in our opinion, no longer commercially viable.

Subject to local applicable laws, we reserve the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts our name or reputation or violates the rights of those of another party.

When the Terms come to an end, all of the legal rights, obligations and liabilities that you and us have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely.

Indemnity

You agree to indemnify us, our affiliates, employees, agents, contributors, third party content providers and licensors from and against:

• all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website;
• we are required to do so by law;
• any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or
• any breach of the Terms.

Dispute Resolution

Compulsory

If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).

Notice

A party to the Terms claiming a dispute (Dispute) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.

Resolution

On receipt of that notice (Notice) by that other party, the parties to the Terms (Parties) must: Within 28 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;

If for any reason whatsoever, 28 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed.

The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;

The mediation will be held in Australia.

Confidential

All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.

Termination of Mediation

If 2 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.

Venue and Jurisdiction

The Purchase Services offered by us are intended to be used by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.

Governing Law

The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.